Terms and Conditions

Who do the Terms and Conditions apply to?

These Terms and Conditions apply to:

  • a person who has driving lesson(s) with Buzz Box Driving School; and
  • any person or entity who purchases driving lessons on your behalf.
  • each being referred to as 'you' or 'your' in these Terms and Conditions.

This Agreement is between you and Buzz Box Driving School (ABN 42 907 927 847) (referred to in this Agreement as "we", "us" or "our"). We may change these terms at any time, and changes will be posted on the Buzz Box Driving School website.

Payment Conditions

  • All bookings must be paid for in full prior to the commencement of the lesson unless otherwise agreed with the instructor.
  • We accept credit/debit cards (Visa, Mastercard, American Express, EFTPOS via our payment partner Square). We also accept cash payment at the start of the lesson.
  • We accept Electronic Fund Transfer (EFT), and Cheques from Commercial Entities and Goverment Agencies.
  • By booking a lesson, you warrant to us that you are 18 or more years of age or otherwise possess legal parental or guardian consent and that you are authorised and able to make payment in the manner selected by you. You also warrant to us that all information given by you to us (including your name, contact and address details) is correct.
  • All purchases made are subject to an expiry period that commences from the date of purchase.
  • The expiry period for Single Lesson, 5 Lesson Pacakge purchases and Gift Certificates is 3 years.
  • The expiry period for the 10 Lesson Package is 3 years.
  • Any unused lessons after the expiry date will not be refunded or credited.

Cancellation and No Show Policy

Failure to give a minimum of 1 hour notice will incur a $25 cancellation fee or 30 minutes will be deducted against your pre-purchased package. For Keys2Drive lessons a minimum 24 hours notice must be given for cancellation.

Lesson Refund Policy

If you purchase a package deal and cannot complete the required number of driving lessons in the package before passing your final drive, the cost of the driving lessons will be reverted to an individual lessons price.

A $15 administration fee will be charged for Cheque refunds. No administration fee will be charged for refunds back to credit card or Electronic Fund Transfer (EFT).

Driving Test Refund Policy

Your test fee will not be refunded if your test is cancelled for reasons such as:

  • incorrect date or time of VICROADS drive test appointment
  • not meeting logbook requirements at the time of the test
  • failing to successfully complete your drive test

Gift Cards

  • Treat Gift Cards like cash.
  • Lost or stolen Gift Cards will not be replaced or refunded.
  • Gift Cards are not redeemable for cash and cannot be exchanged or refunded.
  • Gift Cards expire 3 years from the date of issue.
  • Any unused amount after the expiry date of gift cards will not be refunded or credited.

Learners Pearmit/License Requirements

To undertake any lesson you warrant that your Learners Permit/License is not cancelled or suspended.

In the case of an Overseas License, you warrant:

  • If a Permanet Residency has been issued that it’s not longer than 6 months since issued; or if Permanet Residency was granted when you were outside Australia, not more than 6 months has elaspsed since you arrived.
  • That you have not undertaken a driving test with VicRoads.
  • In the case that you don’t have a Valid License, you warrant that you will obtain a Learners Permit from VicRoads before undertaking a driving lesson.

Medical Requirements

You must notify Buzz Box Driving School if you are taking any medication or if you suffer from, or have ever suffered from an eyesight or hearing defect, neurological conditions, heart conditions, dementia, epilepsy, diabetes, psychiatric or sleep disorder or any medical condition or other disability. If you have a medical condition you will require a clearance from VicRoads and you warrant that you have been given medical clearance from VicRoads before taking driving lessons.

For further information please visit your local VicRoads office or website to get medical clearance.

Traffic Offences

All trafic offences commited while you are driving during a lesson will need to be paid by you and demerit points will be allocated to your Learners Permit/License.

Drugs and Alcohol

You warrant that you are alcohol and drug free whilst taking a driving lesson. No refund will be given if you are found to be intoxicated with alcohol or drugs and your lesson will be immediately terminated.

Fitness to Drive

If at any time you are assessed as unfit or unsafe to drive during a lesson, your instructor may terminate the lesson immediately and may assume control of the vehicle.


  • Our cars are covered by full comprehensive car insurance.
  • In the event of a crash you will not be required to pay an insurance excess.

Dash Camera

You acknowledge that we may record video and it may be used by us for training and quality assurance purposes.

Privacy Policy

Registration Data and certain other information about you is subject to our Privacy Policy. You understand that through your use of the Service you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information to the United States and/or other countries for storage, processing and use by Buzz Box Driving School.


You will at all times indemnify, and keep indemnified, us from and against any loss (including reasonable legal costs and expenses) or liability incurred or suffered by you or by us arising from any claim, demand, suit, action or proceeding by any person against you or us where such loss or liability arose out of, in connection with or in respect of your conduct or breach of this Agreement.

Limitation of liability

If any legislation implies or applies in these Terms of Conditions any condition, warranty or guarantee, and that legislation avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of or liability under the condition, warranty or guarantee, the condition, warranty or guarantee is deemed to be included in these Terms and Conditions. However, to the extent permitted by law, Buzz Box Driving School's liability for failure to comply with any such condition, warranty or guarantee is limited (at Buzz Box Driving School’s option, and as determined by it) to:

  • in the case of goods - to the replacement of the goods or the supply of equivalent goods, the repair of the goods, the payment of the cost of replacing the goods or of acquiring equivalent goods or the payment of the cost of having the goods required (as determined by Buzz Box Driving School); and
  • in the case of services - to the supplying of the services again or the payment of the cost of having the services supplied again (as determined by Buzz Box Driving School).


These Terms and Conditions are intended to be legally binding on the parties and are governed by the laws of Victoria. The parties submit to the jurisdiction of the courts of Victoria.